Payment Methods
Card payment options, authorization, declines, refunds, taxes, currency and payment-safety information.
Payment processing
Payments are processed through Stripe. Primary card methods are Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional payment options may be available if they are displayed on the Payment or Checkout page; the methods displayed there apply to the specific transaction.
Payment authorization
Your bank, card issuer or payment provider may approve, decline or request additional verification for a transaction. Authorization decisions are made through the relevant payment networks and providers.
Payment declines
If a payment is declined, review the payment information entered and contact your bank or card issuer where appropriate. Customer support cannot override a card issuer’s authorization decision.
Taxes and currency
Displayed product prices include applicable tax according to the website’s pricing configuration. The website currency symbol is $. Customs duties or import charges, where applicable, are separate.
Refunds
Approved refunds are generally returned to the original payment method. Our normal internal processing target is within 7 business days after returned goods are received and the necessary review is completed, subject to any mandatory statutory refund deadline.
Payment security
Payment information is handled through the checkout payment process and the relevant payment providers and networks. Security measures are used as part of that process, but no online payment system can be described as absolutely or guaranteed secure.
Safe payment communication
Do not send sensitive card-security data by ordinary email.
Never email your full card number, CVV, CVC, PIN or security code to customer support. For payment assistance, contact support@zuryvan.com without including those details.